Delta Solutions and Strategies
  • 05-Dec-2019 to Until Filled (MST)
  • Colorado Springs, CO, USA
  • DOE
  • Salary
  • Full Time

Benefits Eligible

N2NOMS Configuration Manager

The North American Aerospace Defense Command (NORAD) and United States Northern Command (USNORTHCOM) (N&NC) Network Operations and Maintenance Support services (N2NOMS) contract is designed to provide N&NC Information Technology (IT) support and encompasses Service Operations and Support.

The contractor shall provide professional, administrative, technical, and management support for the N&NC Cyberspace Operations Directorate (N&NC/J6) to support the enterprise IT services provided by the N&NC/J6 in support of N&NC missions.


  • Develop and maintain a relational Configuration Management Database (CMDB) for the N&NC networks
  • Maintain definitive network and logical diagrams per service and overall in a single location and linked to the CMDB
  • Produce configuration management artifacts with metadata using Microsoft (MS) Visio, MS Excel, and government provided stencils, templates and architecture tools
  • Analyze existing Enterprise Architecture products and provide recommendations to develop, update and maintain baseline configuration management artifacts and metadata for systems supporting N&NC mission sets and critical processes.
  • Provide baseline configuration management artifacts, narratives and maintain updates
  • Maintain a repository accessible to NORAD and USNORTHCOM personnel
  • Respond to request for configuration management information approximately eight (8) times per month.
  • Produce additional configuration management artifacts using current baseline and quarterly update products to isolate information required for system outage analysis
  • Attend Configuration Advisory Board (CAB)
  • Complete contract deliverables, including a Monthly CMDB Report and Configuration Management Diagrams
  • As backup to Change Manager:
  • Drive change management process for all NORAD/USNORTHCOM IT networks, projects and systems
  • Work with technical subject matter experts to produce and submit Requests for Change (RFC)
  • Ensure that all applicable RFCs for any Service, Network, Infrastructure, or supporting systems configuration item changes are submitted to the Government Change Advisory Board (CAB) for approval prior to implementation and/or execution.
  • Obtain Government CAB approval to all non-emergency and non-standard RFCs
  • Evaluate proposed normal changes within an internal change advisory board to determine suitability and ensure common understanding of the proposed changes and impacts.
  • Advise the Government on suitability of the change and potential risks, mitigation of risk, and possible impacts.
  • Ensure all changes are presented to and approved by the Government prior to implementation.
  • Monitor for unauthorized changes and report those changes to the Government within 72 hours of discovery.
  • Produce standard change models and submit a monthly Change Management Report to the customer


  • Secret clearance is required.
  • Top Secret clearance is desired.

Thank you for considering a career with Delta Solutions & Strategies. If you have never applied for a position through our online portal, and would simply like to send us your resume and a general application to consider for possible future opportunities, please apply now. After you have completed your application an email will be sent to you with information about how to check the status of your application.

We are an Equal Opportunity Employer. We do not and will not discriminate in employment and personnel practices based on race, sex, age, disability, veteran status, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring, and promotion practices are performed without regard to the above listed items. EEO/AAP, M, F, V, D

By applying for this position, you authorize Delta Solutions & Strategies to share your resume with our subcontractors, as we deem necessary.

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